Privacy Policy
KG Fridman is the data controller for the processing of personal data described in this Privacy Policy. In this Privacy Policy, we explain what type of personal data we store and how we process it. This Privacy Policy applies to: fridman.com
Personal Data We Collect and Process
We process the following categories of personal data:
• Basic Information: Name, Date of Birth
• Contact Information: Address, Phone Number, Email Address
• Account and Profile Information: Settings, Preferences
• Active Products and Agreements, and Products and Services You Have Previously Had, How Much and How Often They Are Used, Status of Products/Services,
• Customer Activity: Reading and Action History from the App, Websites or Electronic Communications We Send You. As well as Technical Information about the Devices You Use.
• Cookies: see our information about cookies here: <URL to cookie policy>
Personal data is usually collected directly from you or generated in connection with your use of our services and products. When we collect personal data from other sources, we collect personal data from the following sources:
How we use personal data
Service/contract delivery
We use your personal data to fulfill our contracts with you, i.e. when you have ordered a product or service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.
Customer relationship management
We use your personal data to manage our customer relationship with you. This may include customer service, handling complaints and troubleshooting your account. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.
Analysis, business development and service improvement
We are continuously working to develop and improve our services and products. A large part of this work involves analyzing various forms of personal data, such as customer activity, customer history and account and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.
Customized user experience
We adapt the user experience and communication to your customer relationship and we use personal data for this purpose. The legal basis for processing personal data for this purpose is our legitimate interest.
Sales and marketing
We use personal data in connection with the sale and marketing of our products and services, for example by you receiving e-mail from us. The legal basis for processing personal data for this purpose is our legitimate interest. You have the opportunity to opt out of parts of this processing by, for example, opting out of receiving e-mail from us. In addition, we may also ask you for consent to use your personal data for so-called profiling, where we draw conclusions about your interests and needs based on your personal data. The purpose of profiling is to make our marketing more relevant.
System monitoring, troubleshooting, etc.
We monitor our systems for errors and problems. Some of these processes involve storing and processing personal data. The legal basis for processing personal data for this purpose is our legitimate interest.
Security, fraud detection and criminal activity
We process personal data in our work to protect our users and ourselves against fraud, abuse and criminal activity. The legal basis for processing personal data for this purpose is our legitimate interest.
Complying with legal obligations
In some cases, we are obliged to process personal data in order to comply with other legal obligations. An example of this is information related to sales, which we are obliged to record and save under the Accounting Act. The legal basis for processing personal data for this purpose is that the processing is necessary to comply with a legal obligation to which we are subject.
Your rights
If you wish to exercise any of your rights, please contact us at <DPO email address>
Right to access your data
You can request a copy of all the data we process about you. Contact the email address above to exercise your right of access.
Right to rectification of personal data
You have the right to request that we correct or complete information that is inaccurate or misleading.
Right to erasure of personal data
You have the right to have your personal data erased without delay. You can request that we erase information about you at any time. However, please note that information that we are required to retain due to other legal obligations (such as the Accounting Act) will not be erased.
Restriction of processing of personal data
In certain situations, you can also request that we restrict the processing of data about you. You do this by administering consents or reservations in our solutions.
Object to processing of personal data
If we process data about you on the basis of our data or on the basis of a balancing of interests, you have the right to object to our processing of data about you. You do this by administering consents or reservations in our solutions.
Data portability
You have the right to receive your personal data in a structured, commonly used and machine-readable format. Please contact the email address above to receive your personal data.
You can complain about our processing of personal data
We hope that you will inform us if you believe that we are not complying with the rules of the General Data Protection Regulation and then contact us through the contact or channel you have already established with us. You can also, as a last resort, complain about our processing of personal data to the Swedish Data Protection Authority (IMY), Box 8114, 104 20 Stockholm.